Bringing Peace
of Mind to Your Smile

FAQ

Here you can find answers to the most frequently asked questions about our office, general dentistry and oral health issues. If you have any other questions, or would like to schedule an reservation, we would love to hear from you.

RESERVATION

How do I schedule an reservation?
Schedule an reservation that meets your scheduling needs.
You can also our office at (630) 307-3133.

What can I expect at my first visit?
During your first visit to our office, you will be greeted by our friendly staff. If you are a new patient seeing us for the first time, you will receive a welcome gift and a tour of our office. Your first reservation with us will take about 1 hour. During your exam you will receive a thorough dental examination that includes X-rays and comprehensive risk assessments. Our team will develop a Personal Dental Care Plan based upon your immediate needs, current dental health and long-term oral health goals. This individual plan will include recommendations for cleanings, restorations and preventive treatments. Most patients will receive a cleaning at their first visit, based on the assessment and recommendation from the dentist.

What if I have an emergency?
During business hours, you will be seen immediately or we will work you into our schedule for the day. If your dental emergency occurs after our office is closed, please call our office line at: (630) 307-3133. One of our team members will promptly answer your call and make arrangements to see the doctor.

Typically, patients can be seen by Dr. Patel for a dental emergency within 24 hours. For emergencies during regular office hours.

What makes you different than any other dental practice?
Our number one goal is for you to have what we refer to as a WOW experience. A WOW visit is defined by our five-star service and our top quality dentistry that exceeds your expectations. It starts with a sincerely interested person greeting you when you call. Then, you will have a personal introduction and tour of our office when you arrive. During your visit you have the option to select complementary spa amenities to make your visit as relaxing as possible. We make sure you are 100% comfortable with every procedure proposed. We take care of all of the little things that can make a difference in our patient’s day: like refreshments in the reception area, coffees, and even relaxing music or TVs for you to watch during your visit.

We are the most technologically advanced practice in the Bloomingdale, IL area, so you can rest assured that you will be in the best hand possible. We build time into our schedule for personal conversations with you that result in a powerful rapport and trust, allowing you to take confidence in the excellent dentistry we offer. We are trained in caring not only about your teeth but who you are, your desires and needs, and how you prefer to be treated. Dr. Patel’s dentistry is second to none for those addressing comfort, life-long maintenance and/or the most elaborate cosmetic issues. We could try to describe the difference all day, but we would love more than anything to show you! Make an reservation today!

I really don’t like visiting the dentist. What can you do to help me relax?
At puredentalspa we understand that many people are anxious about visiting a dentist. That’s why we have created a relaxing atmosphere. We will take the time to get to know you and understand your concerns, and then alleviate your anxiety. If you have avoided dental care because of anxiety or fear of discomfort, sedation dentistry may be the ideal solution to allow you to have essential treatment. We offer everything from nitrous to oral sedation to conscious sedation. The type we use depends on the procedures you are having and your own preferences. We will be happy to discuss the various types of sedation with you. When you come in for your evaluation, let us know how you’re feeling. We will work together to create a calm, relaxing experience.

What if I need to reschedule an reservation?
Please call the Pure Dental Spa office as soon as your plans change to reschedule your dental reservation. If you cancel with less than 24 hours notice, a missed reservation fee will be charged. By giving us advance notice, our team can try to schedule you for another time.

OFFICE VISITS

Why should I get a cleaning every 6 months?
Frequent cleanings are important for proper oral health! Although the benefits of a dental cleaning last about a day,it’s important because dental cleanings get the tough tartar and plaque that you may not be able to remove by brushing or flossing yourself. Cleanings are also part of check-ups, which is necessary to avoid dental health problems down the road.

Those at risk of gum disease should probably get cleanings more often–even as often as every three months or so. People with great oral health may be able to get by with just one cleaning a year. The frequency at which you visit your dentist comes down to your unique dental needs.

How soon can I get major work done?
Diagnosing and treating urgent matters that pose immediate threats to oral health is the first priority. After that, we value prevention of disease, promotion of wellness, and maintaining good overall over health. By being proactive, you can ensure that major restorative work is successful down the line. Once proper oral health is achieved and structures are stabilized, we can proceed with work that builds on this healthy foundation!

SPECIALTY TREATMENT

FILLINGS

Where can I have composite fillings placed?
Usually, the choice between either composite or amalgam fillings is yours, however our team may recommend one or the other based on your medical history. You can get them placed where you’d like, but keep in mind that insurance providers may deem composite fillings in posterior teeth an “unnecessary expense”. If you go this route, you may be looking at a higher out-of-pocket cost than you might get with an amalgam filling in the same tooth.

Can I replace amalgam with composite fillings?
Your specific medical profile should be taken into consideration for this question. It would be best to talk in-person with Dr. Patel about your long-term treatment, as every patient is unique.

PATIENT ACCOUNTS

Why didn’t my insurance provider cover all my costs?
Patients are ultimately responsible for the balance due for treatment. Your insurance carrier has their own specific formulation determining what will be covered. To find out what services will be covered, contact your insurance company.

Why did I get a bill if I have insurance?
Although patients are financially responsible for their balances, we bill insurance companies as a courtesy to our patients as well. If you still owe a balance, you will need to contact your insurance carrier.

Who do I talk to about this missed reservation charge on my statement?
You will need to talk to our Practice Manager. You can call our office at (630) 307-3133.

GENERAL INFORMATION

Who should I call for more info?
For questions regarding scheduling a reservation, receiving treatment or plan benefits please contact our office for assistance: (630) 307-3133 or Email: info@puredentalspa.com

Hours:
Monday – Saturday: 8:00 am- 5:00 pm.

Your Consultation Is Free! Schedule Your Reservation Today! Request a Reservation